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Junior IT Technician

Reference: JD071

A vacancy has emerged for a Junior IT Technician to provide daily desktop support and assistance for AB Dynamics employees.

Principal Responsibilities

  • Provide first-line technical assistance to all AB Dynamics Windows based users
  • Troubleshoot issues with Windows 7/8/10
  • Troubleshoot issues with PC hardware functionality
  • Troubleshoot issues with printers and other network peripherals
  • Setup new Windows based PCs, laptops and workstations 
  • Assist in the administration of Active Directory, Exchange Server and the ShoreTel phone system

Qualifications, Knowledge and Experience

Essential:

Experience in the following...

  • Active Directory administration
  • Windows 7 / Windows 10
  • Microsoft Office, Office 365, Outlook mail profiles
  • Networking TCPIP, DNS, DHCP
  • Windows Server 2008-2016 administration
  • Printer administration
  • 1-2 years IT support experience

Desirable:

  • IT certification beneficial

Person Specification

  • Ability to problem solve on their own
  • Positive, can-do attitude when facing new and unfamiliar problems
  • Good communication skills
  • Ability to prioritise own workload and work on own initiative 
  • Ability to follow instruction and quickly learn on the job
To apply for this vacancy, please email your CV and cover letter to recruitment@abdynamics.com

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